Terms and Conditions

Last Updated: October 7, 2025

Welcome to Ivak Boutique (ivak.boutique). These Terms and Conditions govern your use of our website and the purchase of products from Ivak Fashions. By accessing our website and placing an order, you agree to be bound by these terms.

1. General Information

Business Name: Ivak Fashions
Business Type: Sole Proprietorship (MSME Registered)
Address: 102/20, Annai Sathiya Nagar, 2nd Street, Nesapakkam, Small Pillar Kovil, Chennai, Tamil Nadu, India – 600078
Email: ivakfashion1@gmail.com
Phone: +91 6369731071
Website: ivak.boutique

2. Acceptance of Terms

By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy. If you do not agree with any part of these terms, please do not use our website or purchase our products.

3. Eligibility

Our services are available to individuals who can form legally binding contracts under the Indian Contract Act, 1872. By using this website, you represent that you are of legal age and have the legal capacity to enter into these Terms and Conditions.

4. Product Information and Pricing

4.1 Product Descriptions

We make every effort to display our clothing products as accurately as possible. However, we cannot guarantee that your device’s display of colors or product details will be accurate. All product descriptions, images, and prices are subject to change without notice.

4.2 Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated
Prices are subject to change without prior notice
We reserve the right to modify prices at any time before accepting an order
Pricing errors: If a product is listed at an incorrect price due to a technical or human error, we reserve the right to cancel the order and refund any payment made

4.3 Availability

All orders are subject to product availability. If a product becomes unavailable after you place an order, we will notify you and offer a full refund or suitable alternative.

5. Orders and Payment

5.1 Order Placement

When you place an order through our website, you are making an offer to purchase the product(s). We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

5.2 Order Confirmation

Once you place an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order but merely acknowledges that we have received it. Acceptance occurs when we dispatch the product and send you a shipping confirmation.

5.3 Payment

We accept payments through Razorpay, which supports various payment methods including credit cards, debit cards, net banking, UPI, and digital wallets
Payment must be completed at the time of order placement
All transactions are secure and encrypted
We do not store your payment information on our servers

5.4 Payment Security

While we use secure payment gateways, we are not responsible for any unauthorized use of your payment information. Please ensure you keep your payment credentials confidential.

6. Shipping and Delivery

Please refer to our detailed Shipping Policy for complete information. Key points include:

We ship domestically within India only
Orders are dispatched within 2-7 business days
Delivery times vary based on location and courier partner
Shipping charges may apply based on order value and location

7. Returns, Refunds, and Exchanges

Please refer to our detailed Return & Refund Policy for complete information. Key points include:

14-day return/exchange window from date of delivery
Pre-orders, custom-made products, sale items, and used products are non-returnable and non-exchangeable
Products must have intact tags and original packaging
Returns are accepted only for size mismatches
Refunds are provided as store credit or exchanges only
Return shipping costs may be borne by customer or Ivak Fashions depending on promotional offers

8. Intellectual Property Rights

8.1 Ownership

All content on this website, including but not limited to text, graphics, logos, images, product designs, photographs, and software, is the property of Ivak Fashions or its content suppliers and is protected by Indian and international copyright, trademark, and intellectual property laws.

8.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use this website for personal, non-commercial purposes only. You may not:

Reproduce, distribute, modify, or create derivative works from our content
Use our content for commercial purposes without written permission
Remove any copyright or proprietary notices
Use automated systems to access the website without permission

8.3 Trademarks

“Ivak Boutique,” “Ivak Fashions,” and all related logos are trademarks of Ivak Fashions. Unauthorized use of these trademarks is strictly prohibited.

9. User Conduct

You agree not to:

Use the website for any unlawful purpose or in violation of these Terms
Attempt to gain unauthorized access to any portion of the website
Interfere with or disrupt the website or servers
Transmit any viruses, malware, or harmful code
Collect user information without consent
Impersonate any person or entity
Post false, misleading, or defamatory content
Violate any applicable laws or regulations

10. Product Reviews and User Content

10.1 Submission

You may submit reviews, comments, or other content regarding our products. By submitting content, you grant Ivak Fashions a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, and display such content.

10.2 Content Standards

Your submissions must not:

Contain offensive, defamatory, or inappropriate language
Violate any third-party rights
Contain advertising or promotional material
Include personal information of others

10.3 Moderation

We reserve the right to remove, edit, or refuse to post any user content that violates these Terms or is deemed inappropriate.

11. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our website, you consent to our data practices as described in the Privacy Policy.

12. Disclaimers and Limitations of Liability

12.1 Website Availability

While we strive to ensure our website is available at all times, we do not guarantee uninterrupted access. The website may be unavailable due to maintenance, technical issues, or circumstances beyond our control.

12.2 Product Disclaimer

We make reasonable efforts to ensure product descriptions and images are accurate
Actual colors may vary from displayed images due to monitor settings
Clothing sizes may vary slightly due to the nature of the manufacturing process
We are not liable for any dissatisfaction due to personal preference or fit issues beyond size mismatches

12.3 Limitation of Liability

To the maximum extent permitted by law:

Ivak Fashions shall not be liable for any indirect, incidental, consequential, or special damages
Our total liability shall not exceed the amount you paid for the product giving rise to the claim
We are not responsible for delays or failures due to circumstances beyond our reasonable control

12.4 “As Is” Basis

The website and products are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

13. Indemnification

You agree to indemnify and hold harmless Ivak Fashions, its owners, employees, and affiliates from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:

Your violation of these Terms and Conditions
Your violation of any rights of a third party
Your use of the website or products

14. Force Majeure

Ivak Fashions shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, government actions, pandemics, or technical failures.

15. Cancellation and Modification of Orders

15.1 Customer Cancellation

You may cancel your order before it is dispatched by contacting us immediately at ivakfashion1@gmail.com or +91 6369731071. Once dispatched, cancellation is not possible, but you may be eligible for return as per our Return Policy.

15.2 Our Right to Cancel

We reserve the right to cancel any order at any time for reasons including:

Product unavailability
Pricing or product information errors
Suspected fraudulent transactions
Failure to meet payment obligations

In case of cancellation by us, you will receive a full refund of any payment made.

16. Governing Law and Dispute Resolution

16.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

16.2 Jurisdiction

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

16.3 Dispute Resolution

Before initiating any legal proceedings, we encourage you to contact us at ivakfashion1@gmail.com to resolve any disputes amicably. We are committed to addressing your concerns fairly and promptly.

17. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

18. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

19. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and Ivak Fashions regarding your use of the website and purchase of products.

20. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.

21. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact us:

Ivak Fashions
102/20, Annai Sathiya Nagar, 2nd Street, Nesapakkam, Small Pillar Kovil, Chennai, Tamil Nadu, India – 600078

Email: ivakfashion1@gmail.com
Phone: +91 6369731071
Website: ivak.boutique

22. Acknowledgment

By using our website and placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.